Why Wait When
You Can Grab Your Happiness?
Experience a smarter, faster, and more stylish shopping experience with Click and Collect now available on our website! Bid farewell to delivery wait times – take control by collecting your treasures from the store at your convenience, ensuring less waiting and more enjoyment of your fabulous new finds! T&C Apply.
Steps
How to Utilize Click & Collect?
Let's break it down to easy steps
- Add to Cart: Begin by selecting the items you wish to purchase and adding them to your cart.
- Checkout: Proceed to the checkout page to finalise your order.
- Select Click and Collect: During checkout, opt for the Click and Collect option.
- Choose Pickup Location: Next, choose your preferred pickup location from our list of available stores or utilise the map view feature.
- Review and Pay: Take a moment to review your order details and complete the payment process.
- Confirmation: Once your order is confirmed, you'll receive an email notification.
- Pickup: When your order is ready, simply head to the selected collection point with a copy of your invoice and your Emirates ID to collect your items.
Ready to Start Today? Get Going
Terms and Condition
- Customers have the option to pick up decor and accessories items from the stores, while furniture items can only be collected from our warehouse in Sajja.
- We conduct a thorough quality check before sending items to the stores. We advise customers to inspect their items upon collection to avoid any inconvenience regarding returns or exchanges
- Any requests for returns, exchanges, or changes due to a change of mind will require cancelling the current order and placing a new one for the desired item.
- When collecting items, our store or warehouse team will require a copy of the invoice and your ID proof for documentation purposes. Please ensure to bring these documents along for a smooth pickup process.
- Customers will receive an email notification when their items are available for collection at the selected location. We kindly ask customers to collect their items within 7 days of receiving this notification. After this period, items will be returned to the warehouse, and alternative arrangements may need to be made, including collection from the Sajja warehouse or payment of delivery charges for a new delivery attempt.