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Frequently Asked Questions

Who can buy from OC Home?
Who can shop online with OC Home?
How can I reach out to OC Home?
Is it mandatory to register on OC Home?
What is a Wish List?
Will my Wish List be saved on the OC Home website, if I don’t create an account?
Is my personal information secure with OC Home?
Will my Wish List be saved on the OC Home website, if I don’t create an account?
Is my personal information secure with OC Home?
How can I register with OC Home and what can I benefit from it?
Will my account ever get expired?
What if I forget my password?
Is it possible to edit my personal account information and address?
How can I make a payment with OC Home?
What should I do if my card details get compromised while paying online?
What should I do if I receive a Transaction Failure message but, money gets deducted from my account?
Where does OC Home currently deliver products?
What if I’m not home when my order arrives?
I placed my order today. When will I receive the shipment?
Whare are the delivery/shipping charges?
Do the ordered items include shipping costs?
Where can I view the discount on my order?
The product arrived has been damaged. What should I do?
Do I have the option to pick up my order from the OC Home warehouse?
Can I place an order without registering with OC Home?
How can I track my order?
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