Privacy Policy

The Government Law

The laws of the United Arab Emirates shall govern this privacy policy.

Access To Your Information

When you as a customer purchase from OC Home, We collect your personal information. As part of the buying and selling process online. W gather the personal information you provide to us. These personal details include your full name, e-mail address, contact number, nationality, and gender. While you visit and browse our website, we can also automatically view your computer's IP (Internet Protocol) address. You may, however, visit OC Home anonymously.

We at OC Home only collect IP addresses to serve the objectives of system administration and also audit the use of our website. We guarantee you that we will not link your IP address to anything personally identifiable. We can and will, however, use these addresses to identify a user (as and when deemed necessary) to enforce compliance with our terms of service, or rules, or to protect our website, its services, users, and others from any potential harm.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Use Of Your Information

We may use any of your information in one of the following ways:

• To create a personalized experience. Your personal information helps us to better respond to your requirements.
• To improve the look and feel of OC Home. We constantly endeavour to better our online offerings based on your information and feedback.
• To better customer service. The information enables us to respond to your customer service requests and support needs more efficiently.
• To process transactions seamlessly.

We may use the e-mail address you provide to send information and updates related to your order. We may also send you periodic emails on company news, new products, special offers, discounts, updates, and service information if any.
Note: You may unsubscribe from receiving emails and newsletters in the future if you want

Protection Of Your Information

We at OC Home assure you that your information, whether private or public, will not be sold, transferred, exchanged, or shared with any other company for any reason, whatsoever, without your expressed consent. We may, however, use this information for the express purpose of delivering the purchased product and offering the service requested.

OC Home implements a range of security measures to guarantee the safety and confidentiality of your personal information stored with us.

We assure you that we do not store the card details of our customers. Once you enter the card details to purchase products from us, you are redirected to your respective bank’s payment gateway. Your card issuing bank either authorizes, or rejects the transaction, based on which we process, or reject your order. We at OC Home never receive or store your card details.

Your Rights and How to Exercise Them

As a valuable customer, you possess certain fundamental rights:

• You retain the right to request access to review your personal information.
• You maintain the liberty to request rectification, deletion, processing, or suspension of your personal information.

Be assured, the company takes your privacy with utmost seriousness. Should you wish to enact any of these rights, simply reach out to us at info@ochome.ae, and we will diligently authenticate your identity to safeguard your rights. The company may reject such a request if there exists a justifiable or an equivalent reason as outlined in the law. Any such rejection would be thoroughly justified and communicated to you clearly.

Disclosure Of Information To The Third Party

OC Home does not sell, trade, exchange, share, or otherwise transfer your personally identifiable information to outside parties. These parties, however, do not include those who assist us in operating our website, conducting business and servicing you better. We share your personal information with them, only when they agree to maintain the confidentiality of your information. We at OC Home may also release your information if we believe such release is appropriate to comply with the law, enforce the policies of our website, or protect our rights and those of others.

Google Analytics

OC Home uses Google Analytics to learn who visits our website and which pages are visited the most.

Disclosure

If required by law, or if you violate our policies and regulations, we may disclose your personal information. We will be under no obligation to notify you of such disclosure.

Consents

As the user of OC Home, you show your agreement to its privacy policy.

Cookies

OC Home may use technologies such as “cookies” in order to track session information, collect visit and access details to our web pages that enable us to continue to improve our services and provide better and beneficial features to our site users/customers. Cookies are pieces of information that are typically used by many websites for record-keeping purposes that can help sites remember, for example, your preferences. It, in and of itself does not directly identify any user/guest.

Changes To Our Privacy Policy

OC Home reserves the right to make changes to this privacy policy at any time. You should, therefore, review it frequently. Any changes or clarifications take effect immediately upon their posting on our website.